Navigating the Medical Systems

NextAge Mississippi has compiled a list of providers and their contact information to make exploring the Medical System easier for Seniors. The Navigation page will provide information on Medicare, Medicaid, the VA and gives information on reporting Medicare/Medicaid Fraud and Elder Abuse. The Navigation page provides contact information on resources in our community willing to help seniors in Lee County such as the MAC Center and Three Rivers Agency. We have also included the 12 campus sites of Methodist Senior Services located throughout the State of Mississippi.

COMING SOON: Companion Services – NextAge Mississippi will provide seniors in Lee County with a companion to accompany them to doctors’ appointments and take notes for reference of the visit.

Support for Seniors

Alzheimer’s Association

Phone:
1-312-335-8700
1-312-335-5866
Address:
225 Michigan Ave, FL. 17
Chicago, IL 60601-7633
The Alzheimer’s Association works in a global, national, and local level to enhance care and support for all those affected by Alzheimer’s and other dementia’s. We are here to help.

Alzheimer’s Mississippi

Phone:
1-601-987-00020
Address:
855 S. Pear Orchard Rd, Suite 501
Ridgeland, MS 39157
Alzheimer’s Mississippi Inc. provides care and support for Mississippians affected by Alzheimer’s disease while advancing statewide research in pursuit of a cure. We provide vital services and support to individuals, caregivers, and families in all 82 counties in Mississippi.

AARP

Phone:
1-888-687-2277
Address:
601 E Street, NW
Washington, DC 20049
AARP is a nonprofit, nonpartisan membership organization for people age 50 and over. AARP is dedicated to enhancing quality of life for all as we age. We lead positive social change and deliver to members through information, advocacy and service. AARP also provides a wide range of unique benefits, special products, and services for our members.

American Health Care Association

Phone:
1-202-842-4444
Address:
1201 L Street, N.W.
Washington, DC 20005
The American Health Care Association is a non-profit federation of affiliate state health organizations, together representing more than 11,000 non-profit and for-profit nursing facility, assisted living, developmentally-disabled, and subacute care providers that care for approximately one million elderly and disabled individuals each day.

Centers for Medicare & Medicaid Services

Phone:
-
Address:
7500 Security Boulevard
Baltimore, MD 21244
CMS covers 100 million people through Medicare, Medicaid, the Children’s Health Insurance Program, and the Health Insurance Marketplace. But coverage isn’t our only goal. To achieve a high quality health care system, we also aim for better care at lower costs and improved health.

Eden Alternative

Phone:
1-585-461-3951
Address:
P.O Box 18369
Rochester, NY 14618
The Eden Alternative® is an international, non-profit 501(c)3 organization dedicated to creating quality of life for Elders and their care partners, wherever they may live. Through education, consultation, and outreach, we offer person-directed principles and practices that support the unique needs of different living environments, ranging from the nursing home to the neighborhood street.

Elder Law Answers

Phone:
1-866-267-0947
Address:
150 Chestnut Street, 4th Floor, Box #15
Providence, RI 02903
We created this site because we believe that the combination of an informed consumer and a qualified attorney produces the best legal results for the clients. ElderLawAnswers supports seniors, their families and their attorneys in achieving their goals by providing the following services: The most comprehensive information on the Internet about crucial legal issues facing seniors. A network of highly qualified elder law attorneys nationwide. Online practice tools for elder law attorneys.

Family Caregiver Alliance: National Center on Caregiving

Phone:
1-800-445-8106
Address:
-
-
Welcome to FCA CareJourney, a secure online solution for quality information, support, and resources for family caregivers of adults with chronic physical or cognitive conditions such as Alzheimer’s, stroke, Parkinson’s, and other illnesses. By joining CareJourney you will be asked a brief set of questions that lead to a personal dashboard loaded with information that matches your unique caregiving needs, such as: FCA fact and tip sheets, videos, online classes, and support, Caregiving resources nationally and by state, Access to skilled FCA Resource Navigator Dashboard to track your information and find support.

LeadingAge

Phone:
1-202-783-2242
Address:
2519 Connecticut Avenue NW
Washington, DC 20008
The mission of LeadingAge is to be the trusted voice for aging in America. Our vision is an America freed from ageism. Our promise is to inspire, serve and advocate. Our values are courage, community, catalyst, stewardship.

Medicare Rights Center

Phone:
202-637-0961
Address:
1444 I Street NW, Suite 1105 Suite 400
Washington, DC 20006
The Medicare Rights Center is a national, nonprofit consumer service organization that works to ensure access to affordable health care for older adults and people with disabilities through counseling and advocacy, educational programs and public policy initiatives.

Medicare Rights Center

Phone:
212-869-3850
Address:
266 West 37th Street, 3rd Floor
New York, NY 10018
The Medicare Rights Center is a national, nonprofit consumer service organization that works to ensure access to affordable health care for older adults and people with disabilities through counseling and advocacy, educational programs and public policy initiatives.

Mississippi Chapter for Alzheimer’s

Phone:
228-437-0650
Address:
232 Market Street, 2nd Floor
Flowood, MS 39232
The Alzheimer’s Association, Mississippi Chapter is the largest group in Mississippi advocating on behalf of those living with Alzheimer’s disease.

Pioneer Network

Phone:
1-585-287-6436
Address:
P.O. Box 18609
Rochester, NY 14618
Pioneer Network is a center for all stakeholders in the field of aging and long term care whose focus is on providing home and community for elders. We believe that the quality of life and living for America’s elders is rooted in a supportive community and cemented by relationships that respect each of us as individuals regardless of age, medical condition or limitations.
Local Resources

3 Rivers Area Agency on Aging

Phone:
1-662-489-2415
Address:
76 S. Main Street
Pontotoc, MS 38863
The Three Rivers Area Agency on Aging (AAA) administers Older Americans Act programs, Social Services Block Grant programs, and other special grants from time to time for the purpose of providing social and nutrition services to aging individuals to help them maintain their independence. The AAA is responsible for developing and assisting community-based services that sustain, enhance, and promote the continuation of independence within a rural community setting.

Brandon Medicaid Office

Phone:
1-601-825-0477
Address:
23035 Greenfield Road
Pearl, MS 39208
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians.

Canton MAC Center

Phone:
1-844-822-4622
Address:
152 Watford Parkway Drive, Suite B
Canton, MS 39046
Website:
-
-

Canton/Jackson Medicaid Office

Phone:
1-601-978-2399
Address:
5360 I-55 North
Jackson, MS 39211
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians.

Central MS Planning and Development District

Phone:
1-601-981-1516
1-888-995-9925
Address:
1170 Lakeland Drive, PO Box 4935
Jackson, MS 39296-4935
Welcome to the Central Mississippi Planning and Development District’s Division of Aging Services, which serves the population of those 60 years and older in Copiah, Hinds, Madison, Rankin, Simpson, Warren and Yazoo counties. CMPDD works in partnership with the U. S. Department of Health and Human Services/Administration on Aging, and the Mississippi Department of Human Services/ Division of Aging and Adult Services to provide services to older adults so they will be able to remain in their own homes as long as possible, thereby avoiding early placement into a nursing home facility.

Clarksdale Medicaid Office

Phone:
1-662-627-1493
Address:
520 South Choctaw Street
Clarksdale, MS 38614-4800
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians.

Clarksdale Social Security Adminstration

Phone:
1-866-931-7670
1-662-624-5257
Address:
236 Sharkey Avenue, Room 226
Clarksdale, MS 38614
-

Columbus Medicaid Office

Phone:
1-662-329-2190
Address:
603 Leigh Drive
Columbus, MS 39705
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians.

Columbus Social Security Administration

Phone:
1-877-626-9914
1-800-325-0778
Address:
3577 Bluecutt Road
Columbus, MS 39705
-

Corinth Medicaid Office

Phone:
1-662-286-8091
Address:
2619 South Harper Road
Corinth, MS 38834-6750
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians.

East Central MS Planning and Development District

Phone:
1-601-683-2007
Address:
280 Commercial Drive, PO Box 499
Newton, MS 39345-0499
ECPDD serves as an Area Agency on Aging (AAA) with programs and services funded through the Mississippi Department of Human Services Division of Aging & Adult Services, and the Mississippi Department of Employment Security. These services directly or indirectly impact the lives of older persons, but all work together with the common interest of improving the quality of life for older individuals. Services include: Congregate Meals, Emergency Response, Home Delivered Meals, Homemaker Services, Information & Referral, Legal Assistance, Ombudsman, Outreach, Respite, SHIP, Senior Community Service Employment Program (SCSEP) and Transportation.

Golden Triangle Planning and Development District

Phone:
1-662-324-7860
Address:
106 Miley Drive, PO Box 828
Starkville, MS 39760-0828
The primary goal of the Golden Triangle Area Agency on Aging is to provide services that assist older persons in leading independent, meaningful and dignified lives in their own homes and communities as long as possible. Be the focal point for leadership in the field of aging for the area. Engage in the continuous process of planning in order to increase and improve services. Pool resources from both public and private sectors to strengthen existing programs. Monitor and assess existing programs.

Greenville MAC Center

Phone:
-
Address:
1124 South Broadway
Greenville, MS 38702
-

Gulfport MAC Center

Phone:
-
Address:
9229 Highway 49
Gulfport, MS
-

Gulfport Medicaid Office

Phone:
1-228-863-3328
Address:
2231 Bernard Parkway
Gulfport, MS 39503-2528
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians.

Gulfport Social Security Administration

Phone:
1-877-897-0609
1-800-325-0778
Address:
9394 Three Rivers Road
Gulfport, MS 39503
-

Hattiesburg MAC Center

Phone:
-
Address:
700 Hardy Street
Hattiesburg, MS 39401
-

Hattiesburg Medicaid Office

Phone:
1-601-264-5386
Address:
6971 Lincoln Road Extension
Hattiesburg, MS 39402
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians.

Hattiesburg Social Security Administration

Phone:
1-866-331-2186
1-601-264-9749
Address:
1911 Broadway Drive
Hattiesburg, MS 39402
-

Holly Springs Medicaid Office

Phone:
1-662-252-3439
Address:
545 J.M. Ash Drive
Holly Springs, MS 39635-2109
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians.

Kosciusko Medicaid Office

Phone:
1-662-289-1477
Address:
160 Highway 12 West
Kosciusko, MS39090
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians.

Laurel Medicaid Office

Phone:
1-601-425-3175
Address:
1100 Hillcrest Drive
Laurel, MS 39440-4731
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians.

MAC Center

Phone:
1-662-489-2415
1-844-822-4MAC
Address:
75 South Main Street
Pontotoc, MS 38863
MAC Centers serve to help older people and people with disabilities (along with their families and representatives) find long-term care services and supports to keep them living well and independently.

Medicaid Regional Office

Phone:
1-662-844-5304
Address:
1742 McCullough Blvd
Tupelo, MS 38801
-

Meridian Medicaid Office

Phone:
1-601-4836-944
Address:
3848 Old Highway 45 North
Meridian, MS 39301-1517
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians.

Meridian Social Security Administration

Phone:
1-866-403-8014
1-601-483-7382
Address:
4717 26th Avenue
Meridian, MS 39305
-

New Albany Medicaid Office

Phone:
1-662-534-0441
Address:
850 Denmill Road
New Albany, MS 38652
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians.

Newton MAC Center

Phone:
-
Address:
280 Commercial Drive
Newton, MS 39345
-

North Delta Planning and Development District

Phone:
1-662-561-4100
1-800-844-2433
Address:
220 Power Drive
Batesville, MS 38606
With the population of Mississippi living longer and longer each year, specialized services for persons over 60 become increasingly important. The Mississippi Department of Human Services, Division of Aging and Adult Services is dedicated to keeping pace with the needs of the state's older citizens and to improving their quality of life. One of every six adults in Mississippi is over 60. In this population segment, about 79 percent own the homes in which they live. Their independence does not separate them far from their families, for more than two-thirds of this older generation live within 25 miles of relatives. As their numbers continue to grow, so does the need for providing specialized services for older adults.

North Delta PDD, Clarksdale

Phone:
1-662-627-3401
Address:
122 East Lee Drive
Clarksdale, MS 38614
-

North Delta PDD, Hernando

Phone:
1-662-499-1750
Address:
3260 Highway 51, Suite 4
Hernando, MS 38632
-

Olive Branch Social Security Administration

Phone:
1-866-739-4771
1-662-890-0435
Address:
8760 Mid-South Drive
Olive Branch, MS 38654
-

Senatobia Medicaid Office

Phone:
1-662-562-0147
Address:
2776 Highway 51 South
Senatobia, MS 38668-9403
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians.

Starkville Medicaid Office

Phone:
1-662-323-3688
Address:
313 Industrial Park Road
Starkville, MS 39759-3993
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians.

Southern MS Planning and Development District

Phone:
1-228-868-2311
Address:
9299 Highway 49
Gulfport, MS 39503
SMPDD is the designated Area Agency on Aging. In concert with the Department of Human Services, Division of Aging and Adult Services and the U.S. Department of Human Services, Administration for Community Living, the Area Agency on Aging serves as the public advocate for the development and implementation of comprehensive and coordinated home and community based care systems responsive to the current needs and future growth of the aging population.

Tupelo Social Security Administration

Phone:
1-866-504-4267
Address:
199 Saddle Creek Drive
Tupelo, MS 38801
-

Vicksburg Social Security Administration

Phone:
1-866-964-0996
1-601-630-0123
Address:
4155 Clay Street, Suite 132
Vicksburg, MS 39183
-

Yazoo City Medicaid Office

Phone:
1-662-746-2309
Address:
110 North Jerry Clower Blvd, Suite A
Yazoo City, MS 39194
The Mississippi Division of Medicaid responsibly provides access to quality health coverage for vulnerable Mississippians.
Methodist Senior Services 12 Campuses

Aldersgate Retirement

Phone:
1-601-482-5561
Address:
6600 Poplar Springs Drive
Meridian, MS 39305
Aldersgate Retirement Community is the housing choice for some of the most active older adults in the Meridian area. Dedicated to serving older adults in the spirit of Christian love, the experienced staff makes Aldersgate a home where residents can truly enjoy their retirement with some of the best neighbors in town.

Dugan Memorial

Phone:
1-662-494-3640
Address:
26894 East Main Street
West Point, MS 39773
Dugan offers a variety of services to meet the needs of those we serve. We offer skilled nursing services in a warm Christian environment. Residents of the Golden Triangle feel confident that when a loved one needs special care and attention, Dugan is available.

Flowers Manor

Phone:
1-662-627-2222
Address:
1251 Lee Drive
Clarksdale, MS 38614
Methodist Senior Services and Flowers Manor Retirement Community have a long tradition of providing excellent care to those living on our Clarksdale campus. We offer comfortable and affordable housing with a wide range of services to meet your needs.

Henry Clay

Phone:
1-662-494-1079
Address:
603 Commerce Street
West Point, MS 39773
The Henry Clay is a renovated historical landmark located in the heart of downtown West Point, Mississippi. We have a great history and the community shares many cherished memories of our beautiful facility and the special events that have taken place here.

Martha Coker

Phone:
1-662-746-4621
Address:
2041 Grand Avenue
Yazoo City, MS 39194
The Martha Coker Green House® Homes provide a caring atmosphere for elders in need of skilled nursing care. This state of the art facility holds the distinction of being America’s first stand-alone Green House® skilled nursing facility. Martha Coker Home has also been designated an official Eden Alternative Community, which promotes a living environment rich in variety and spontaneity.

Riggs Manor

Phone:
1-601-857-5011
Address:
2300 Seven Springs Road
Raymond, MS 39154
Riggs Manor offers apartment living, with assisted services delivered right to your door, garden homes, and the most innovative assisted-living lifestyle in America today – The Green House® Homes. The Green House® Homes at Riggs Manor provide daily assisted living with a special emphasis on those living with dementia or Alzheimer’s.

Seashore Highlands

Phone:
1-228-831-7000
Address:
12170 Highland Way
Gulfport, MS 39503
Seashore Highlands in Gulfport, MS is where retirement living becomes an art form.The new Seashore Highlands Campus is a work of art and will make senior living a dream come true. While Methodist Senior Services has worked hard to provide quality, affordable housing, the campus designers have worked just as hard to incorporate the amenities and styles that are reflective of Coastal living.

Traceway Retirement

Phone:
1-662-844-1441
Address:
2800 West Main Street
Tupelo, MS 38801
Traceway Retirement Community offers four levels of Elder care on one campus with a single mission: serving older adults in the spirit of Christian love. With an understanding that lifestyle and health care needs change over time, Traceway is able to seamlessly meet those needs.

Trinity Place Retirement

Phone:
1-662-327-6716
Address:
300 Airline Road
Columbus, MS 39702
Trinity Place Apartments: Private apartments in a keyed community designed to promote an independent lifestyle. Trinity Personal Care:Private suites in which independence and assistance come together in the perfect mix. Trinity Healthcare:A skilled nursing center where the increased need for support and nursing is met, with an outstanding rehabilitation department with Speech, Physical and Occupational Therapy available.

Turner Duvall

Phone:
1-601-394-2621
Address:
32654 Hwy 57
Leakesville, MS 39451
Turner-Duvall is an intimate community of 30 apartment homes for persons 62 and older whose income, handicap or disability qualifies them for residency. Our staff strives every day to live out our mission to serve older adults in the spirit of Christian love. We believe that if we care about our elders, they will pass the attitude along to each other.

Wesley Manor

Phone:
1-601-264-8847
Address:
246 Westover Drive
Hattiesburg, MS 39404
Comfort, convenience and affordability make Wesley Manor an appealing option for retirees who want a friendly environment for their active, independent lifestyle. Retirement living here affords the opportunity to become involved in programs, both educational and entertaining, through the University of Southern Mississippi and William Carey University who call Hattiesburg home.

Wesley Meadows

Phone:
1-662-429-2070
Address:
1325 McIngvale Road
Hernando, MS 38632
Wesley Meadows has 77 one and two bedroom apartments in and 24 studio apartments. Residents furnish their own apartments creating a home that is uniquely theirs. Apartment Living offers privacy and security so residents can thrive with the knowledge that they can maintain their independence in a safe environment at an affordable monthly rate with no up-front fee. With numerous activities to choose from and the daily cares of home maintenance eliminated, residents are free to enjoy their retirement the way it was meant to be.
State and Federal Resources

Attorney General

Phone:
1-601-359-3680
Address:
550 High Street, Suite 1200
Jackson, MS 39202
-

Dept of Health

Phone:
1-662-841-9096
1-866-458-4948
Address:
532 S. Church Street
Tupelo, MS 38802
-

Elder Abuse

Phone:
1-601-359-4929
1-800-222-8000
Address:
750 North State Street
Jackson, MS 39202
-

Medicaid

Phone:
1-601-359-6050
1-800-421-2408
Address:
550 High Street, Suite 1000
Jackson, MS 392022
Medicaid is a state & federal program providing health coverage for low income populations.

Medicare

Phone:
1-800-633-4227
Address:
7500 Security Blvd
Baltimore, MD 21244
Medicare is a federal program providing health coverage to those age 65+.

Medicaid Fraud

Phone:
1-601-576-4162
1-800-880-5920
Address:
550 High Street, Suite 1000
Jackson, MS 39203
Program Integrity investigates activities relating to the prevention, detection and investigation of alleged provider and beneficiary fraud and/or abuse in the Medicaid program.

Medicare Fraud

Phone:
1-601-576-4162
1-800-447-8477
1-800-377-4950
Address:
-
-
It is fraud when Medicare is billed for services or supplies you never receive. Medicare loses billions of dollars to fraudulent claims every year.

Social Security Administration

Phone:
1-800-772-1213
Address:
6401 Security Blvd.
Baltimore, MD 21235
Website:
It is fraud when Medicare is billed for services or supplies you never receive. Medicare loses billions of dollars to fraudulent claims every year.

Mississippi Veterans Affairs

Phone:
1-601-576-4850
1-877-203-5632
Address:
P.O. Box 5947
Pearl, MS 39288-5947
The Veterans Affairs Board is devoted to caring for Mississippi Veterans and their dependents through superior service, care, and assistance. Here you will find information about the Mississippi Veterans Homes, benefits that Mississippi Veterans are entitled to, Veterans events that are going to take place, and much more.

Social Security Administration

Phone:
1-866-504-4267
Address:
199 Saddle Creek Drive
Tupelo, MS 38801
Website:
Social Security Administration Office of Public Inquiries.
Senior Terms
  • Activities of Daily Living
    Tasks people perform every day that are engaging and including bathing, toileting, dressing, grooming, and eating.
  • Advance Directive
    Legal document providing information relating to the type of medical treatment that should be performed if your life is in danger and you are unable to communicate.
  • Aging in Place
    Concept that advocates allowing a resident to remain in his/her living environment, regardless of the physical or mental decline that may occur with aging.
  • Ambulatory
    The ability to walk freely and independently, not bedridden.
  • Americans with Disabilities Act
    Passed by Congress in 1980, this law establishes a clear and comprehensive prohibition of discrimination based on disability.
  • Assessment
    Evaluation, usually performed by a physician, of a person’s physical, mental, and emotional and social capabilities.
  • Assisted/Personal Care Living
    State-regulated communities designed for seniors who require 24-hour assistance with one or more tasks of daily living. Assisted Living communities provide aid in such tasks as bathing, dressing, housekeeping, and eating. Medication assistance varies according to state regulations. Assisted Living communities also generally office activities for residents, transportation, and housekeeping.
  • Continuing Care Retirement Community (CCRC)
    Communities providing a range of services and senior living options in one location, allowing seniors to enjoy familiar settings as they age. As needs change, seniors can move from Independent/Apartment Retirement Living to Assisted/Personal Care Living to Skilled/Supportive Living Home without relocating to a different facility.
  • Dementia/Alzheimer’s Disease
    A degenerative brain disease of unknown cause that is the most common form of dementia. Alzheimer’s usually starts in late middle age or in old age and results in progressive memory loss, impaired thinking, disorientation, and changes in personality and mood [Merriam-Webster’s Dictionary]. Alzheimer’s disease affects more than 5 million Americans.
  • Green House Home
    Developed in cooperation with Methodist Senior Services and Dr. William Thomas of Eden Alternative Living, the Green Houses were built to accommodate 10-12 elders each in a private bathroom and bedroom. The rooms surround a living room called The Hearth, complete gas log fireplaces, open kitchen with large family style dining. Traceway Retirement Community in Tupelo was the first in the nation to develop this environment of de-institutionalized nursing home life.
  • HIPAA (Health Insurances Portability and Accountability Act of 1996)
    Law outlining the requirements a long-term care insurance policy must follow in order that paid premiums be deducted as medical expenses and unpaid benefits be considered taxable income. This act also has stipulation regarding the privacy of medical information
  • Home Health Care
    Provision of medical and nursing services in the individual’s home by a licensed provider. Medicare can cover this care, if it meets certain guidelines regarding a recent hospital stay.
  • Hospice
    Care program that provides palliative and supportive services to terminally ill patients and their families in the form of physical, social, and spiritual care with dignity through the dying process.
  • HMO
    A Health Maintenance Organization that provides comprehensive health care to voluntarily enrolled individuals and families in a geographic area by member physicians with limited referral to outside specialist. It is financed by a fixed periodic payment determined in advance [Merriam-Webster’s Dictionary].
  • Home Care
    Provides seniors with in-home assistance based on frequency and level of needs, and may include daily activities such as bathing, dressing, housekeeping, meals, and medication.
  • Hospice Care
    Intended to provide spiritual, emotional, and practical support for terminally ill patients with a life expectancy of six months or less. Hospice is designed to improve the patient’s quality of life in his or her final stages of life. The majority of Hospice care is provided in-home but is also offered in a range of other settings, including a Hospice facility, a hospital, or at a senior living community , such as Assisted Living or Skilled Nursing facility.
  • In House Pharmacy
    This is a pharmacy specializing in nursing homes medication orders. The medications are delivered directly to the patient or the facility. It is important to understand the workings of the pharmacy in the nursing home; medications constitute the primary therapy and greatest danger in long term care. Medicating more than any other approach is used to maintain or improve a resident’s health condition but it is well established that it has the highest probability of doing harm if not strongly monitored, controlled, and justified. The nursing home pharmacy system is an important part of keeping residents healthy and out of harm’s way.
  • In House Therapy
    This a form of therapy, whether respiratory, speech, physical or occupational therapy offered at a skilled nursing facility for residents of a facility.
  • Independent/Apartment Retirement Living
    Independent/Apartment Retirement Living is a unique and versatile senior living option, combining the ease and comfort of community living with the independence of a private apartment. These communities are ideal for seniors who seek a simpler, relaxing retirement lifestyle but do not require around-the-clock assistance. While residents enjoy the comforts of having many daily tasks taken care of, they also receive the safety and security of emergency call systems in each apartment, as well as transportation, full social calendars, weekly housekeeping and much more.
  • Living Will
    Written document stating, in advance, an individual’s wishes concerning the use of life-saving devices and procedures in the event of terminal illness or injury, should the individual no longer be competent.
  • Long-term Care
    Broad term that describes care given in the form of medical and support services to people who, due to illness or injury, have lost some or all of their capacity to function without assistance.
  • Long-term Care Insurance
    Insurance that pays for a succession of caregiving services administered by a nurse or aide to the chronically ill and provided in a community or the individual’s home.
  • Medicaid
    A program of medical aid designed for those unable to afford regular medical service and financed by the state and federal governments [Merriam-Webster’s Dictionary].
  • Medicare
    A federal medical insurance program for seniors 65 and older and others who qualify for benefits.
  • Medication Management
    Formalized procedure for the management of self-administered medicine, and may include written rules regarding timing, dosage and coordination with a resident’s personal physician.
  • Ombudsman
    Government appointee who investigates complaints by private persons against the government. In a long-term care facility, this person helps keep residents and their families informed of their rights and resolve complaints against the facility and/or staff.
  • Palliative Care/Comfort of Care
    Any form of medical care or treatment that concentrates on reducing the severity of disease symptoms, rather than striving to halt, delay, or reverse progression of the disease itself or to provide a cure. The goal is to prevent and relieve suffering and to improve quality of life for people facing serious, complex and/or terminal illnesses.
  • Part A (Medicare)
    Provides short-term or swing bed rehab for up to 10 days post-acute hospital stay.
  • Part B (Medicare)
    Provides coverage for the care from healthcare providers, therapy and some Home Care.
  • Physical Therapy
    Treatment of disease or injury by physical and mechanical means (as massage, regulated exercise, water, light, heat and electricity). Physical therapists plan and administer prescribed physical therapy treatments for patients to help restore their function and strength.
  • Power of Attorney, Medical, and Durable
  • Social Worker/Case Manager
  • Skilled/Supportive Living Home
    State-licensed facility intended for seniors requiring 24-hour nursing or health care, whether long-term or short-term. Nursing Homes offer a comfortable community surrounding, private or shared rooms, and around-the-clock medical staff, including registered nurses, licensed practical nurses, and nurses’ aides.
  • Transfer
    To move a resident (or loved one) from one place to another — from the bed to a wheelchair, or from assisted living to skilled care.